Counseling Services: FAQ

1. How much do counseling sessions cost?

Counseling sessions are of no cost to students that are enrolled in credited classes  at WCTC.  

2. What type of counseling is provided?

WCTC Counselors have experience treating a wide-range of mental health and wellness issues. Some common issues include: stress, anxiety, depression, loneliness, fitting in/feeling accepted, lack of motivation, transition to college, family/friend conflict, substance use issues, relationship difficulties, eating disorders, grief, and thoughts of harming self or others,

3. How do I make an appointment?

Students interested in making an appointment may click here, call 262-695-3440, or stop by our office in C-022. 

4. Do I get to choose the counselor I want to work with?

Yes, you may schedule with any counselor you wish. Click on the Counselors tab above to learn more about each counselor.

5. What is a "Student Success Referral" and why have I been contacted by a WCTC staff member?

WCTC is committed to providing you with all reasonable resources to help you attain your academic goals. To that end, the "Student Success Referral" process allows WCTC instructors and staff to submit a referral when they are concerned about your success or well-being. When the referral is received, a WCTC staff member contacts the student to determine if there are any resources that could improve emotional health and/or remove barriers to success. If you have stated you would like to be connected with Mental Health Counseling Services, a staff member will contact you to make an appointment.

6. Can a client sign a release so that a third-party can know what is going on in counseling?

The content of counseling sessions and a client's participation is protected by state confidentiality laws. As a result, anything that is discussed during a counseling session is held in strict confidence. Clients are able to sign a release of information form that allows the counselor to communicate with whomever the client chooses. Usually, these releases allow counselors to disclose information on a limited scale, either in regard to a specific issue or for a short period of time.

7. Does your office prescribe medication?

No. Clients in need of medication will be referred to area professionals that specialize in this type of service.

8. How long does counseling usually last?

The length of counseling varies depending on the concerns being addressed and progress toward stated goals. Most students experience a decrease in symptoms in 6-8 sessions, however, some may continue longer.  If progress is not being made, the counselor may look for additional supportive resources in the community to assist with a client's specific needs.

9. Will my instructor know that I am seeing a WCTC counselor?

No. Clients are free to sign a release that allows the counselor to speak with the instructor but this will not happen without a client's consent.